What to Do After a Rental Car Accident in Portugal

🚗 What to Do After a Car Accident in Portugal With a Rental Car 

❗ Why This Guide Matters

Car accidents can happen anywhere — even on vacation.
If you’re driving a rental car in Portugal and get into an accident, it’s crucial to:

• Know the proper legal and insurance steps
• Avoid making costly mistakes
• Handle things calmly and correctly

Whether it’s a minor fender-bender or more serious, here’s what every tourist should know.

🧾 Step-by-Step: What to Do After a Car Accident in Portugal

✅ 1. Stop Immediately and Turn On Hazard Lights

• Pull over safely
• Turn on hazard lights
• Use the warning triangle (placed at least 30 meters behind the car)

✅ 2. Check for Injuries and Call Emergency Services (If Needed)

• Dial 112 for ambulance or police (English-speaking operators available)
• Remain calm
• Give your location (road name + closest marker)

✅ 3. Exchange Details With the Other Driver

Write down or take a photo of:

• Name and contact info
• License plate number
• Driver’s license number
• Insurance provider and policy number
• Rental company information (if applicable for both)

✅ 4. Take Photos and Videos of the Scene

• Include all vehicles, road conditions, and any visible damage
• Photograph license plates and street signs
• Video can help if there’s a dispute

✅ 5. Fill Out the European Accident Statement (“Declaração Amigável”)

• This form is provided in most rental cars (glove compartment)
• Fill it out even if the other party is at fault or uncooperative
• Use the English side if needed

📌 IMPORTANT: You must submit this form to the rental company even for small incidents.

✅ 6. Call the Rental Company Right Away

• Use the 24/7 emergency number provided in your rental agreement
• Inform them of the situation
• They may instruct you to bring the car to a specific location or arrange a tow

✅ 7. Police Report (Boletim de Ocorrência) – Required When:

• Someone is injured
• A third party refuses to cooperate
• There is serious damage
• Any of the cars are not drivable

Police will file the report, and you will need a copy for the rental company and insurance.

📦 What Happens Next? (Rental Company Procedure)

🧠 Tip: This is why full insurance (zero excess) is highly recommended when booking.

📜 Documents You’ll Need to Provide

• Your rental agreement
• Your driver’s license
• The filled-out accident report
• Photos/video of the damage
• Optional: Police report (if filed)

🧠 Tips to Handle the Situation Smoothly

❓ FAQ – Car Accidents in Portugal With a Rental Car

Q: Will my travel insurance cover the damages?
A: Only if it includes rental car coverage — otherwise use full rental insurance.

Q: What if the accident was not my fault?
A: Still follow all steps and submit documentation — the rental company will handle the insurance claim.

Q: Can I leave the scene if the damage is minor?
A: No. Always exchange info and file a report with the rental agency.

🟢 Summary – What to Do After a Rental Car Accident in Portugal

🚘 Avoid Problems With Smart Rental Choices

Choose cars with:

• ✅ Full insurance (zero deposit)
• ✅ 24/7 accident support
• ✅ Debit card options
• ✅ Clear damage reporting policies