If you’re looking for the cheapest car rental at Lisbon Airport (LIS), chances are you’ve seen Record Go pop up with tempting rates. Their offers can look like a traveler’s dream — but do they really deliver, or do the savings hide potential headaches?
This complete guide will walk you through everything: where to find Record Go at Lisbon Airport, payment rules, deposit amounts, fleet options, insurance policies, real pros and cons, and practical tips to avoid extra fees.
📍 Where to Find Record Go at Lisbon Airport
Record Go isn’t located inside the main terminal — instead, it’s an off-site rental location just a few minutes away.
| Detail | Information |
|---|---|
| 📌 Office location | Near Lisbon Airport, off-site |
| 🚌 Shuttle service | Free, every 10–15 minutes |
| ⏰ Hours | 07:00 – 23:00 daily |
| 🌙 After-hours return | Available (key drop box) |
💡 Travel Tip: Once you book, watch your email for a “Pick-up Instructions” section — it includes shuttle pick-up points and directions. The ride usually takes about 5–7 minutes.
💳 Payment Rules & Deposits — What You Need to Know
Record Go offers more payment flexibility than some budget competitors, but there are important conditions:
| Payment Method | Accepted? | Notes |
|---|---|---|
| 💳 Credit Card | ✅ Yes | Visa & Mastercard only |
| 💳 Debit Card | ✅ Yes | Only with full insurance, card must be in driver’s name |
| 💳 Prepaid Card | ❌ No | Not accepted |
| 💵 Cash | ❌ No | Not accepted |
💰 Deposit Range: €200–€800 depending on car type and insurance level.
⚠️ Important: Declining Record Go’s insurance will raise your deposit and trigger a more thorough vehicle inspection at return.
🚘 Fleet Options — From Tiny City Cars to SUVs
Record Go focuses on value over luxury. Cars may have higher mileage but are generally well-maintained and suitable for Portugal’s roads.
| Category | Examples |
|---|---|
| 🚙 Mini/Economy | Fiat 500, Citroën C3 |
| 🚗 Compact | Renault Clio, Opel Corsa |
| 🚐 Family/SUV | Ford Puma, Opel Grandland |
| ⚡ Electric (EV) | Peugeot e-208 (limited) |
💡 Pro Tip: If you want an EV, book early — electric models are limited and often booked weeks in advance.
🛡 Insurance Choices — Understanding Your Options
Insurance is where many rental costs creep up. Here’s what Record Go offers:
💸 Don’t Overpay at the Airport
Compare real-time rental deals with no hidden fees or credit card needed.
| Insurance Type | Included? | Details |
|---|---|---|
| 🛡 Basic CDW | ✅ Yes | Included in base price, excess €1,000+ |
| 💼 Total Comfort Pack | ✅ Extra | Reduces excess to €0, includes roadside help |
| 🏦 Third-party cover | ❌ No | Must buy directly from Record Go |
⚠️ Note: Refusing their insurance means a bigger deposit and more time spent at drop-off during inspection.
✅ Pros & ❌ Cons — Record Go Lisbon Airport
👍 Advantages:
✔️ Among the cheapest rental companies at LIS
✔️ Debit card accepted (with full insurance)
✔️ Easy online booking with upfront pricing
✔️ Shuttle service usually quick and reliable
👎 Disadvantages:
❌ Off-site location adds 15–20 minutes to your journey
❌ High-pressure insurance sales at the counter
❌ Strict return inspections — photos are essential
❌ Some customers report delayed deposit refunds
💬 Common Questions About Record Go
Q: Can I pay with a debit card?
A: Yes, but only with full insurance and the card in the main driver’s name.
Q: How often does the shuttle run?
A: Every 10–15 minutes during operating hours.
Q: Can I skip buying their insurance?
A: Yes, but be prepared for a much higher deposit.
Q: How long until I get my deposit back?
A: Usually 5–10 business days, but delays can happen.
🛑 Avoiding Problems — Essential Tips for Renting from Record Go
To make your rental smooth and avoid extra charges:
📸 Photograph everything — car exterior, interior, and fuel gauge
📝 Read the contract carefully — especially mileage and fuel clauses
⛽ Return with a full tank unless you prepaid fuel
📧 Keep all emails and receipts until deposit is refunded
⏱ Arrive early for return inspection — aim for 15 minutes before your slot
🔁 Alternatives to Consider Before Booking
| Company | Best For | Price Level |
|---|---|---|
| 🚙 Guerin | Local brand, debit-friendly | 💲💲 |
| 🚗 OK Mobility | Budget, fewer complaints | 💲 |
| 🚘 Sixt | Premium, smooth service | 💲💲💲 |
📊 Final Verdict — Is Record Go at Lisbon Airport Worth It?
| Feature | Verdict |
|---|---|
| 💵 Price | ✅ One of the cheapest |
| ⚠️ Risk of extra fees | Medium — read terms carefully |
| ⏱ Shuttle time | Adds ~15–20 minutes |
| 🛡 Best for careful renters | ✅ Yes |
Bottom Line:
Record Go is a solid budget choice at Lisbon Airport for travelers who don’t mind a short shuttle ride and are willing to be diligent with documentation. If you’re the kind of renter who double-checks contracts, takes photos, and keeps receipts, you can save significantly compared to in-terminal brands.
💡 Our Advice:
- For lowest cost → Record Go is great.
- For stress-free, premium experience → Sixt or Guerin might be worth the extra money.
