Goldcar is often one of the cheapest car rental options at Lisbon Airport — but is it a smart choice, or does the low price come with hidden costs?
In this review, we break down everything you need to know about Goldcar at Lisbon Airport (LIS) — pricing, insurance, deposit policies, and how to avoid common traps.
📍 Where Is Goldcar at Lisbon Airport?
- 🏢 Location: Off-site, 5 minutes from Terminal 1
- 🚐 Shuttle: Free transfer provided — every 10–20 minutes
- 🕘 Hours: 07:00–23:00
- 🔁 Return: Same location; after-hours drop box available
Tip: Shuttle departs from outside the arrivals hall — look for the “Car Rental Shuttle” sign.
💳 Payment Options & Deposit Rules
| Payment Type | Accepted? | Notes |
|---|---|---|
| Credit Card | ✅ Yes | Required for most rentals |
| Debit Card | ✅ Only with full insurance | Must be in driver’s name |
| Prepaid Card | ❌ No | Not accepted |
| Cash | ❌ No | Not accepted |
Deposit Amounts:
- Without insurance: €1,200–€2,000
- With full coverage: €300–€600
⚠️ Important: Declining their insurance often triggers a very high deposit and stricter vehicle inspection.
🚗 Vehicle Options
- 🚘 Economy (Fiat 500, Citroën C1)
- 🚙 Compact & family cars (Opel Astra, Dacia Jogger)
- 🚐 SUVs and vans (on request)
- ⚡ EVs not widely available (rare in 2026 fleet)
Pro Tip: Goldcar’s fleet is basic but typically newer than other budget options.
💸 Don’t Overpay at the Airport
Compare real-time rental deals with no hidden fees or credit card needed.
🛡️ Insurance & Extra Fees
| Option | Description | Notes |
|---|---|---|
| Basic CDW | Included (with large excess) | €1,200+ blocked on card |
| Super Relax Cover | Optional (strongly pushed) | Reduces excess to €0 |
| Third-Party Insurance | Not accepted at desk | They may still block full deposit |
| Fuel Policy | Often prepaid full — read carefully | Refunding unused fuel can take time |
| Airport Fee | Can be charged even for off-site office | Typically €20–€30 |
✅ Pros and Cons of Goldcar Lisbon Airport
✔️ Pros:
- Very low base prices
- Large fleet, frequent availability
- Debit card accepted (with full coverage)
- Shuttle is regular and efficient
❌ Cons:
- Aggressive upselling at desk
- Strict inspection on return
- High deposit without insurance
- Refunds may be delayed
- Complaints about hidden admin fees
💬 FAQ — Goldcar at Lisbon Airport
Q: Can I rent from Goldcar with a debit card?
A: Yes, but only with full insurance and proper ID.
Q: Can I decline their insurance?
A: Technically yes, but you’ll face a very large deposit and strict checks.
Q: How long do refunds take?
A: Up to 2–4 weeks depending on your bank.
Q: What’s the fuel policy?
A: Often “Full to Empty” with upfront payment. Refund is partial if unused.
🧠 Tips for Renting from Goldcar
- 📸 Take detailed photos of the car — inside and out
- 📝 Read all fine print before signing at the counter
- ⛽ Refill the tank to avoid “fuel penalties”
- 🕒 Arrive early for your return — inspection takes time
- 📧 Save all emails and receipts
🔁 Alternatives to Compare
| Company | Style | Link |
|---|---|---|
| Record Go | Budget with fewer issues | View |
| Guerin | Local, smoother service | View |
| OK Mobility | Debit-friendly & low-cost | View |
📈 Summary — Is Goldcar Worth It?
| Factor | Verdict |
|---|---|
| Price | ✅ Among the lowest at LIS |
| Transparency | ⚠️ Requires careful reading |
| Customer reviews | ❌ Mixed to negative in many cases |
| Flexibility (debit) | ✅ If you accept their insurance |
| For experienced renters | ✅ Can be a good deal with caution |
Verdict:
Goldcar can offer amazing value — if you know the rules. Read everything, document the car, and prepare for upselling. If you’re careful, it can be a smart budget pick.
